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Incentives, Gamification and Engagement | Guest: Elijah Cox

Jun 11, 2019 11:02:15 AM |

CallTalk Radio Show, Incentive Plans, Employee Incentives, Employee Engagement, Gamification, Agent Engagement, CallTalk Season 10

If you understand the science and principles of Engagement, Gamification, and Incentives, you have the power to change an organization. You can improve morale, increase tenure, see metric improvements of up to 40%, all of which promotes a healthy organization ...
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Gamification Principles and Best Practices | Guest: Bob Cowen

May 14, 2014 11:22:19 AM |

CallTalk Radio Show, Best Practices, Gamification, CallTalk Season 5

Join host BenchmarkPortal CEO Bruce Belfiore and guest host Bob Cowen, Snowfly, as they discuss gamification principles and best practices. What is it, why all of the hype, and how can we use it for our daily challenges like retention, adherence, quality, ...
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