Multi-Channel Management: Latest Learning On What To Measure & How | Guest: David Raia
Jul 17, 2013, 11:40:03 AM |
“Call” centers are now “Contact” centers, with multiple channels a client can connect with you and your business. Special guest, David Raia, will be joining us as we examine this new world and discuss the following:
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BenchmarkPortal's New Multi-Channel Benchmark Survey | Guest: John Chatterley
Mar 13, 2013, 11:26:37 AM |
