Al means "All Inclusive" - How Agents and Managers can Thrive with Artificial Intelligence
Jun 14, 2023 |
Bruce Belfiore CEO, BenchmarkPortal
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How to Select Contact Center Supervisors
Jun 1, 2023 |
AI, supervisor, A.I.
Bruce Belfiore, CEO BenchmarkPortal
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Bruce Belfiore CEO, BenchmarkPortal Transitioning from a traditional contact center model to an AI-based model can be a daunting and complex process, but it is essential to meet the changing needs and expectations of customers. Here are some steps to consider ...
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