Initiating an At-Home Agent Policy
Nov 15, 2016 |
At-Home Agents, CallTalk Caramels, Contact Center Articles, Reducing Budget, Hiring
The Home-Based Agent (HBA) continues to gain popularity within the contact center industry for compelling reasons of:
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Expectations and Compensation
Mar 15, 2016 |
As every lawyer knows, the three elements of a contract are “offer”, “acceptance” and “consideration” (compensation). A clear, common understanding of what the offer entails is key, and a reasonable level of mutual satisfaction with the compensation is ...
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