Webinar: No More Boring Queue Time

Learn about the low cost, high value technology that optimizes any Queue Time you cannot eliminate - - in a way your customers will love! •Earn money from your queue and hold times, or •Enhance your branding message during queue, or •Increase cross-sell ...
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Optimizing Call Center Location and Labor Analytics

Location, location, location! Whether for new companies trying to establish their first center, or existing operations looking to expand or relocate their centers, the business of site selection and optimization presents some challenging issues. Our panel of ...
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