It’s Budget Season – Be Prepared!

BY BRUCE BELFIORE | OCTOBER 24, 2017 In a previous blog, I wrote about spending the budget you have left for this year, before it is taken away. This second blog focuses on budgeting for next year. 
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Budget Bonanza? Check Yours Now!

BY BRUCE BELFIORE | October 31, 2017 The end of the year brings two budget items for most managers: Spending what’s left of this year’s budget Submitting (and advocating for) next year’s budget. For contact center managers these are important items, for which ...
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