Organizational Structure: Foundation for Contact Center Success | 2021 UPDATE

(Updated February 2, 2021) By Bruce Belfiore We have all seen photographs of sinkholes that have swallowed buildings whole. Weak underpinnings can have tragic consequences; what you don’t see can really hurt you! In the contact center world, organizational ...
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Organizational Structure: Foundation for Contact Center Success

We have all seen photographs of sinkholes that have swallowed buildings whole. Weak underpinnings can have tragic consequences; what you don’t see can really hurt you.
read more

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