Balancing Life and Work: Managing and Motivating Agents in a Healthy Way
Jan 13, 2014 |
Balancing Life and Work, Contact Center Articles, CallTalk Caramels
A healthy approach toward work-life balance is crucial for both productivity and motivation. Instead, we often see dysfunctions in the contact center workplace. At one end of the spectrum, some cultures require and reward consistent presence and continual ...
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