How’s the Air Up There? - Hard Lessons and Helpful Solutions: Contact Center Management Tips
Dec 11, 2019 1:53:58 PM |
Motivation and Manage Employees, Management, Minute Manager, Customer Service, Agent Performance
Dec. 11, 2019 Being a manager in the contact center space can leave you feeling like you are all alone at the top. Join host Bruce Belfiore for this informative webinar that will delve into the hard lessons learned, along with insights and solutions that will ...
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Conversational A.I.: Real Contact Center Deployments
Nov 14, 2019 7:46:51 AM |
November 12, 2019 Conversational AI is the talk of the industry, but concrete facts and figures about it are not easy to find. Attend this Webinar and hear how it's actually being done successfully. The presentation will include the latest research conducted ...
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Boost Agent Performance by 25% with Latest in Gamification
Jul 30, 2019 10:08:58 AM |
July 30, 2019 Nine out of ten contact center managers say agent engagement and performance is a major concern. AND Nine out of ten managers are not yet using the latest in agent engagement / gamification techniques. This Webinar will point you towards ...
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