Webinars

Conversational A.I.: Real Contact Center Deployments

Nov 14, 2019 7:46:51 AM |

Customer Service, AI, Bots, Agent Performance

November 12, 2019 Conversational AI is the talk of the industry, but concrete facts and figures about it are not easy to find. Attend this Webinar and hear how it's actually being done successfully. The presentation will include the latest research conducted ...

All posts

Join the Largest Community of Contact Center Professionals

Get the latest industry news, solutions, and case studies every week.

Join the Largest Community of Contact Center Professionals

Articles & News

Customer Service (5)
Agent Performance (3)
Coaching for Success (2)
Customer Experience (2)
Customer Journey (2)
Gamification (2)
Generation Z (2)
Quality Assurance (2)
Time Management (2)
Workforce Management (2)
call center coaching (2)
supervisor (2)
AI (1)
Agent Coaching (1)
Agent Engagement (1)
Agent Turnover (1)
Agent Voices (1)
Agents Value (1)
Benchmarking (1)
Best Practices (1)
Bots (1)
Call Center Learning (1)
Compensation Strategies (1)
Coronavirus (1)
Customer Feedback (1)
Customers Criteria For Quality (1)
Delivering Quality (1)
Management (1)
Metrics (1)
Millenials (1)
Minute Manager (1)
Motivation and Manage Employees (1)
Optimizing Call Center (1)
QA (1)
Thought Leadership (1)
Voice of the Customer (1)
WFM (1)
Work Environment (1)
call center benchmarking (1)
call center kpi's (1)
kpi's (1)

see all

BenchmarkPortal Santa Barbara, California 93105

Webinars

Conversational A.I.: Real Contact Center Deployments

Join the Largest Community of Contact Center Professionals

Join the Largest Community of Contact Center Professionals

Articles & News

Improve Your Center

Compare Your Center

Excel With Training

Support & Tools