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Benchmarking at its Best for Contact Centers

Feb 28, 2018 12:46:24 PM |

Almost everyone benchmarks, but not everyone leverages benchmarking to achieve best practices excellence. Bruce Belfiore, CEO of BenchmarkPortal, will focus on five ways to use benchmarking to lower costs, improve customer experience, and bring recognition to ...

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Benchmarking at its Best for Contact Centers

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