Boost Agent Performance by 25% with Latest in Gamification

July 30, 2019 Nine out of ten contact center managers say agent engagement and performance is a major concern. AND Nine out of ten managers are not yet using the latest in agent engagement / gamification techniques. This Webinar will point you towards ...
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Gamification: How Fun Can Also Be Profitable

Work isn't supposed to be fun...or is it? The practice of weaving games into the workplace is gaining traction. Hear Bruce Belfiore of BenchmarkPortal talk about best practices and pitfalls in the use of gamification. Gamification in the workplace is still a ...
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