Contact Center Webinars | Coaching for Success

Generation Zoom: How to succeed with your Gen Z employees

Aug 28, 2019 1:15:20 PM |

Coaching for Success, Customer Service, Time Management, call center coaching, Generation Z, supervisor

August 28, 2019 The art of management includes being able to get into the heads and hearts of your employees. The new Generation Z (born after 1995) holds values and goals that you need to connect with to bring out their best. Our panel, led by Bruce Belfiore ...

Supervisors are the Key to every Contact Center

Jun 12, 2019 9:25:35 AM |

Coaching for Success, Customer Service, Time Management, Agent Coaching, call center coaching, supervisor

June 12, 2019 Supervisors are the key to every contact center. Knowing how to select, train and develop these mentors can make a huge difference in performance and morale. The presenters will provide insights, draw connections and explore solutions regarding ...

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Generation Zoom: How to succeed with your Gen Z employees

Supervisors are the Key to every Contact Center

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Webinars

Generation Zoom: How to succeed with your Gen Z employees

Supervisors are the Key to every Contact Center

Join the Largest Community of Contact Center Professionals

Join the Largest Community of Contact Center Professionals

Articles & News

Improve Your Center

Compare Your Center

Excel With Training

Support & Tools