Florida Blue Member Contact Center Earns Center of Excellence Recognition

BenchmarkPortal award recognizes top 10% of nation's call center
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MAXIMUS Contact Centers in Georgia, Indiana, New York and Texas Recognized as Center of Excellence by BenchmarkPortal

June 24, 2019 04:30 PM Eastern Daylight Time
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MAXIMUS Federal Receives Call Center of Excellence Recognition from BenchmarkPortal

April 24, 2019 09:00 AM Eastern Daylight Time
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Proctor Financial Recognized For Contact Center Performance

Proctor Financial Inc., an insurance tracking and lender-placed insurance provider for mortgage servicers, recently earned a Top Contact Center award for 2019 from BenchmarkPortal.
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Ameritas Group Division Earns 12th Center of Excellence

Lincoln, Neb., (March 25, 2019) – One dozen. That’s how many Center of Excellence Call Center Certifications from BenchmarkPortal the group division of Ameritas Life Insurance Corp. has earned since 2006. Only a handful of other companies have achieved this ...
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Alliance Data Ranks Among BenchmarkPortal's Top Contact Centers, Receives "Center of Excellence" Certification For Industry-Leading 14th Time

Contact centers earn high marks in responsiveness, caller satisfaction
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Christian Brothers Services Takes Top Honors for Call Center

Published:  March 13, 20192:20 pm Author  Ryan Ostry Christian Brothers Services (CBS) Customer Care Center is being recognized as a leader in the call center industry and was recently named the Most Improved Call Center in the U.S. for Small Centers for 2019 ...
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EFG Companies Announces F&I Client Satisfaction Research, Auditor Performance Results

DALLAS, TX (February 12, 2019) EFG Companies, the innovator behind the award-winning, Hyundai Assurance program, today announced results from several independent firms’ research and auditing efforts. In EFG’s bi-annual Client Satisfaction Study fielded by ...
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CRMLS Customer Care Department Earns Prestigious Center of Excellence Recognition from BenchmarkPortal

CHINO HILLS, Calif., Jan. 16, 2019 /PRNewswire/ -- CRMLS is proud to announce that the CRMLS Customer Care Department has been certified as a Center of Excellence by BenchmarkPortal. The Center of Excellence recognition is one of the most prestigious awards ...
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OEC Recognized as Center of Excellence for 11th Straight Year

OEC has been certified as a Center of Excellence by BenchmarkPortal for the eleventh year in a row. The Center of Excellence Award recognizes quality and cost-efficiency measures of customer care centers.
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Canon Celebrates a Decade of Dedication to Customer Service with Tenth BenchmarkPortal Center of Excellence Certification

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Gateway Mortgage Group Earns Center of Excellence Recognition for a Second Consecutive Year

BenchmarkPortal certifies company as industry leader in customer service August 20, 2018 11:01 AM Eastern Daylight Time
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National General Lender Services Earns 12th Consecutive Center of Excellence Certification

May 22, 2018 National General Lender Services (National General) has earned the Center of Excellence recertification for its call centers from BenchmarkPortal for the 12th consecutive year. This commitment to persistent excellence has been achieved by only ...
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Rotary Support Center certified as Center of Excellence for the 2nd year

April 5, 2018 - The Rotary Support Center has earned BenchmarkPortal's certification as a Center of Excellence for the 2nd year in a row, a noted designation in the customer service and support industry. The certification puts Rotary's Support Center in the ...
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Canon U.S.A. Exhibits Continued Dedication to Customer Service and Receives BenchmarkPortal Center of Excellence Certification for Ninth Consecutive Year

MELVILLE, N.Y., January 24, 2018 – Showing steadfast commitment to service and support, the Business Imaging Solutions Group (BISG) Technical Support Center of Canon U.S.A., Inc., a leader in digital imaging solutions, proudly receives the “Center of ...
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Sauder Call Center Earns Center of Excellence Award

For the 13th consecutive year, Sauder Woodworking Co. has received a Center of Excellence certification for its customer support contact center. BenchmarkPortal, a firm that compiles customer service metrics and advises on best practices in the sector, awards ...
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BenchmarkPortal Certifies McKesson Specialty Health’s Third Party Logistics Service Center as Center of Excellence

The McKesson Specialty Health Customer Care Contact Center has been certified as a Center of Excellence by BenchmarkPortal for the Third Party Logistics (3PL) Service Title/Non-Title business. This marks the first time that the Customer Care Contact Center in ...
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Church Mutual Service Center Named Center of Excellence for Ninth Year

Church Mutual Insurance Company’s National Customer Service Center has been recertified for the ninth year as a Center of Excellence by BenchmarkPortal.
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Delta Dental of Arizona Earns National Recognition for Customer Service

Delta Dental of Arizona announced its certification as a Center of Excellence by BenchmarkPortal, a leader in contact center certification and training. The Center of Excellence recognition is one of the most prestigious awards in the customer service and ...
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Delta Dental of Wisconsin Benefit Center Recognized as “Center of Excellence"

October 4, 2017 ‐ The Delta Dental of Wisconsin Benefit Center, servicing businesses, their employees and family members, and dentists, has been recognized as a “Center of Excellence” by BenchmarkPortal, a global leader in contact center benchmarking, ...
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Gateway Mortgage Group Earns Top Award for Customer Service Levels

June 30, 2017 – Gateway Mortgage Group, a privately held mortgage company offering origination’s, servicing, and correspondent lending, was recently recognized as a Call Center of Excellence by BenchmarkPortal. The Call Center of Excellence award is one of ...
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Gateway Mortgage Group Earns Top Award for Customer Service

June 20, 2017 -  JENKS, OK  – Gateway Mortgage Group, a privately held mortgage company offering originations, servicing, and correspondent lending, was recently recognized as a Call Center of Excellence by BenchmarkPortal. The Call Center of Excellence award ...
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Rotary Support Center certified as Center of Excellence

April 27, 2017 - The Rotary Support Center has earned BenchmarkPortal's certification as a Center of Excellence, a noted designation in the customer service and support industry. The certification puts Rotary's Support Center in the top 10 percent of industry ...
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National General Lender Services Earns 11th Consecutive Center of Excellence Certification

March 28, 2017 – National General Lender Services (National General) has secured the Center of Excellence re-certification for its call centers from BenchmarkPortal for the 11th consecutive year.
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PGBA Earns BenchmarkPortal's Center of Excellence Certification

FLORENCE, S.C. – March 15, 2017 – PGBA, LLC, a business process outsourcing company for government and private healthcare payers, was recognized as a Certified Center of Excellence by BenchmarkPortal.
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MAXIMUS Contact Center Operations in Texas Recertified as Centers of Excellence

RESTON, Va.–(BUSINESS WIRE)–MAXIMUS (NYSE: MMS), a leading provider of government services worldwide, announced todaythat two of its customer contact centers in Texas have achieved re-certification as a Center of Excellence by BenchmarkPortal. These customer ...
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OEC® Earns Prestigious Center of Excellence Recognition for Ninth Year!

OEC has been certified as a Center of Excellence by BenchmarkPortal that recognizes quality and cost efficiency of contact centers throughout North America.
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Ameritas Group Division Earns Tenth Consecutive Center of Excellence Certification

Lincoln, Neb. (March 10, 2017) –The group division of Ameritas Life Insurance Corp. has earned BenchmarkPortal’s Center of Excellence Call Center Certification for the tenth consecutive year. “When you call Ameritas, we want to help you as quickly as possible ...
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Alliance Data's Card Services Business Earns BenchmarkPortal 'Center Of Excellence' Certification For 12th Time, Ranks Second In 'Top Contact Centers' Among Large Companies For 2017

Alliance Data has achieved ‘Center of Excellence’ designation more often than any other company in the financial services/credit industry; Awards demonstrate continued achievement in superior customer service COLUMBUS, Ohio, March 9, 2017 — Alliance Data’s ...
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BenchmarkPortal Names EFG Companies a Center of Excellence Three Years in a Row

February 17th, 2017:
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ZoomSupport Certified as a Center of Excellence for the First Time For their Service Center

February 10th, 2017:
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Canon U.S.A. Certified as a Center of Excellence for Eighth Consecutive Year

December 28, 2016 – Canon U.S.A., Inc. Technical Support Center has earned the “Center of Excellence” certification from BenchmarkPortal for the eighth consecutive year. Contact centers achieved the Center of Excellence distinction based on best-practice ...
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Church Mutual Service Center Again Named Center of Excellence

December 20, 2016 – Church Mutual Insurance Company’s National Customer Service Center recently announced that it has been re-certified as a Center of Excellence. Contact centers achieved the Center of Excellence distinction based on best-practice metrics ...
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Sauder Woodworking Customer Support Contact Center Receives ‘Center of Excellence’ Certification for 12th Consecutive Year

December 6, 2016 – Sauder Woodworking Co. recently announced that it has received a Center of Excellence certification for its customer support contact center for a 12th consecutive year. Contact centers achieved the Center of Excellence distinction based on ...
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McKesson Specialty Health’s solution center Earns Center of Excellence by BenchmarkPortal

November 9, 2016 – McKesson Specialty Health’s Reimbursement, Access & Safety Services Solution Center has been certified as a Center of Excellence for the eighth year running.  “Achieving Center of Excellence certification is an acknowledgement of strong ...
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Psychemedics Corporation Earns Prestigious Recognition for Superior Customer Service

September 14, 2016 – Psychemedics Corporation (NASDAQ: PMD), the world’s leading and largest hair analysis drug testing company, announced that it has been certified as a Center of Excellence by BenchmarkPortal. “Achieving Center of Excellence certification ...
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Health Net Federal Services Earns Center of Excellence from BenchmarkPortal

July 25, 2016 – Health Net Federal Services, LLC (HNFS) call center operations has achieved certification as a Center of Excellence by BenchmarkPortal for the fourth consecutive year. “Achieving Center of Excellence certification is an acknowledgement of ...
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PharMEDium Earns Prestigious Center of Excellence Recognition from BenchmarkPortal

December 29, 2015 – 1:27pm
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