Let’s Clear the Smoke: Drug Testing and Background Screening During the COVID-19 Pandemic | Guest: Christine Cunneen

Join   Christine   Cunneen , CEO of Hire Image, a nationally accredited background screening company, as she shares helpful information about the latest drug testing and background screening trends facing call centers.  Christine provides her particular ...
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SPECIAL CALLTALK: Coronavirus & Contact Center Management | Guest: Dr. Charles Fenzi

Guest Dr. Charles Fenzi and our host, Bruce Belfiore, author of Coronavirus and your Call Center: Don’t Panic – Plan and Prepare, which focuses on how to show true management leadership in the face of this crisis.  This special episode of CallTalk™ is ...
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