Coronavirus and Your Call Center: Don't Panic - Plan and Prepare
Feb 29, 2020 2:48:00 PM |
By Bruce Belfiore | February 29, 2020 COVID-19, more commonly referred to as the Coronavirus, is spreading rapidly as I write this in February, 2020. As a result, there are contact center managers worldwide who are wondering what to expect and how best to ...
read more