Tips on How to Listen, Learn, Act, Improve
Many centers gather information on customer satisfaction, but few have truly optimized their fielding and feedback processes, or their ability to analyze and act on inputs to improve their performance. Join us to for an engaging and information-packed half hour of best practices tips, followed by Q&A. Learn to discover and interpret the discordant notes in the voice of your customers that can provide just the material and motivation you need to improve financial results and achieve excellence. This PACE Webinar will be hosted by Bruce Belfiore, CEO of BenchmarkPortal, and aims to help enhance your success in 2018!!
