108-KPI Multi-Channel Contact Center Benchmark Report
Jan 24, 2018 8:00:00 AM |
Press Releases, call center kpi's, key performance indicators, call center benchmarking
BenchmarkPortal announces the launch of its Multi-Channel Contact Center Benchmark Report, which represents a major advance over previous efforts to benchmark multi-channel and omni-channel contact centers. Holder of the world’s largest and most respected ...
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