Contact Centers and the COVID-19

MANAGING WITH COVID-19 | BenchmarkPortal's Virtual Town Hall

Written by BenchmarkPortal | Mar 27, 2020 9:50:52 PM

Air date: April 3rd, 2020

Moderator:

Bruce Belfiore
CEO
BenchmarkPortal

Speakers:

 Sal Calderon
Customer Care Manager
California Regional MLS (CRMLS)
 
Pamela Roddy
Senior Director Customer Service, Provider Operations , Call Center
MAXIMUS
Ann Carlin
Vice President, First Notice of Loss
Erie Insurance Group