Air date: April 3rd, 2020

Moderator:

faculty-bruce-belfiore-4sm

Bruce Belfiore
CEO
BenchmarkPortal

Speakers:

 Sal Calderon
Customer Care Manager
California Regional MLS (CRMLS)
 
Pamela Roddy
Senior Director Customer Service, Provider Operations , Call Center
MAXIMUS
Ann Carlin
Vice President, First Notice of Loss
Erie Insurance Group

 

 
 
 

Topics: At-Home Agents, Virtual Agents, Coronavirus