---
title: Contact Center Webinars | Agent Turnover
description: Agent Turnover |
---

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# Webinars

## [Webinar Training and Retraining Best Practices | BenchmarkPortal x SOCAP](https://resources.benchmarkportal.com/webinars/webinar-training-and-retraining-best-practices-benchmarkportal)

Jan 22, 2025, 10:19:15 AM |

[Agent Turnover](https://resources.benchmarkportal.com/webinars/topic/agent-turnover), [Call Center Training](https://resources.benchmarkportal.com/webinars/topic/call-center-training), [Best Practices](https://resources.benchmarkportal.com/webinars/topic/best-practices), [Knowledge Management](https://resources.benchmarkportal.com/webinars/topic/knowledge-management)

 Air date: January 15, 2025 

[read more](https://resources.benchmarkportal.com/webinars/webinar-training-and-retraining-best-practices-benchmarkportal)

## [Taming Turnover: Techniques that Work](https://resources.benchmarkportal.com/webinars/taming-turnover-techniques-that-work)

Oct 24, 2018, 12:01:39 PM |

[Agent Turnover](https://resources.benchmarkportal.com/webinars/topic/agent-turnover)

 A gent turnover is a problem for many centers - and an expensive one at that. Bruce Belfiore will address ways to bring down your turnover and increase satisfaction, prod uctivity and loyalty in your work force. It will draw from BenchmarkPortal's landmark ... 

[read more](https://resources.benchmarkportal.com/webinars/taming-turnover-techniques-that-work)

[All posts](https://resources.benchmarkportal.com/webinars/all)

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