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[read more](https://resources.benchmarkportal.com/news/benchmarkportal-wins-stevie-gold-award-for-customer-service-training-program-of-the-year) ## [National General Lender Services celebrates 20th consecutive Call Center of Excellence Certification](https://resources.benchmarkportal.com/news/national-general-lender-services-celebrates-20th-consecutive-call-center-of-excellence-certification) Apr 17, 2026, 10:37:12 AM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) March 23, 2026 [read more](https://resources.benchmarkportal.com/news/national-general-lender-services-celebrates-20th-consecutive-call-center-of-excellence-certification) ## [CallFinder Unveils Targeted Microlearning Video Training for Contact Center Teams through Collaboration with BenchmarkPortal](https://resources.benchmarkportal.com/news/callfinder-unveils-targeted-microlearning-video-training-for-contact-center-teams-through-collaboration-with-benchmarkportal) Jan 22, 2026, 8:57:36 AM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) SOUTH BURLINGTON, Vt.--(BUSINESS WIRE)--CallFinder, a purpose-built automated quality assurance (QA) and coaching platform for contact centers, today announced a collaboration with BenchmarkPortal that will make BenchmarkPortal’s Call Center Learning Channel+ ... [read more](https://resources.benchmarkportal.com/news/callfinder-unveils-targeted-microlearning-video-training-for-contact-center-teams-through-collaboration-with-benchmarkportal) ## [Maximus Customer Contact Center in Michigan Re-certified as a Center of Excellence](https://resources.benchmarkportal.com/news/maximus-customer-contact-center-in-michigan-re-certified-as-a-center-of-excellence) Sep 4, 2025, 12:57:29 PM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) BenchmarkPortal recognized customer service operations that help residents access critical healthcare benefits. Feb. 28, 2025 04:30 PM Eastern Daylight Time [read more](https://resources.benchmarkportal.com/news/maximus-customer-contact-center-in-michigan-re-certified-as-a-center-of-excellence) ## [Ameritas Celebrates 18th Center of Excellence Certification](https://resources.benchmarkportal.com/news/ameritas-celebrates-18th-center-of-excellence-certification) Feb 26, 2025, 7:46:36 AM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) NEWS PROVIDED BY Ameritas 6 Feb, 2025, 10:10 ET LINCOLN, Nebraska (February 18, 2025) – The group division of Ameritas proudly marks a milestone as we receive the BenchmarkPortal Center of Excellence certification for the 18th consecutive year. This ... [read more](https://resources.benchmarkportal.com/news/ameritas-celebrates-18th-center-of-excellence-certification) ## [Canon U.S.A. Earns BenchmarkPortal’s Prestigious Center of Excellence Certification for the 16th Consecutive Year](https://resources.benchmarkportal.com/news/canon-u.s.a.-earns-benchmarkportals-prestigious-center-of-excellence-certification-for-the-16th-consecutive-year) Dec 19, 2024, 9:04:28 AM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) MELVILLE, N.Y., Dec. 17, 2024 (GLOBE NEWSWIRE) -- Canon U.S.A., Inc., a leader in digital imaging solutions, received BenchmarkPortal’s esteemed certification as a Center of Excellence for Customer Solutions for the 16th consecutive year, it was announced ... [read more](https://resources.benchmarkportal.com/news/canon-u.s.a.-earns-benchmarkportals-prestigious-center-of-excellence-certification-for-the-16th-consecutive-year) ## [Bread Financial™ named Center of Excellence from BenchmarkPortal for industry-leading 19th consecutive time](https://resources.benchmarkportal.com/news/bread-financial-named-center-of-excellence-from-benchmarkportal-for-industry-leading-19th-consecutive-time) May 28, 2024, 7:54:28 PM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) COLUMBUS, Ohio – May 28, 2024 – Bread Financial™ (NYSE: BFH), a tech-forward financial services company that provides simple, flexible payment, lending and saving solutions, today announced it has been certified as a Center of Excellence by BenchmarkPortal. ... [read more](https://resources.benchmarkportal.com/news/bread-financial-named-center-of-excellence-from-benchmarkportal-for-industry-leading-19th-consecutive-time) ## [Health Net Federal Services Named Top Contact Center Awardee](https://resources.benchmarkportal.com/news/health-net-federal-services-named-top-contact-center-awardee) Mar 29, 2024, 3:48:43 PM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) ARLINGTON, Va. , March 29, 2024 /PRNewswire/ -- Health Net Federal Services, LLC (HNFS), a managed health care service for the Defense Health Agency's TRICARE West region and wholly-owned subsidiary of Centene Corporation (NYSE: CNC), announced today it has ... [read more](https://resources.benchmarkportal.com/news/health-net-federal-services-named-top-contact-center-awardee) ## [Ameritas Celebrates 17th Center of Excellence Certification](https://resources.benchmarkportal.com/news/ameritas-celebrates-17th-center-of-excellence-certification) Mar 29, 2024, 3:46:41 PM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) NEWS PROVIDED BY Ameritas 29 Mar, 2024, 10:10 ET LINCOLN, Neb., March 29, 2024 /PRNewswire/ -- The group division of Ameritas proudly announces its 17th consecutive certification as a BenchmarkPortal Center of Excellence, solidifying its position as a leader ... [read more](https://resources.benchmarkportal.com/news/ameritas-celebrates-17th-center-of-excellence-certification) ## [California Regional MLS Earns Center of Excellence Recognition from BenchmarkPortal for the Sixth Consecutive Year](https://resources.benchmarkportal.com/news/california-regional-mls-earns-center-of-excellence-recognition-from-benchmarkportal-for-the-sixth-consecutive-year) Feb 29, 2024, 4:15:14 PM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) NEWS PROVIDED BY California Regional MLS 29 Feb, 2024, 12:00 ET CHINO HILLS, Calif., Feb. 29, 2024 /PRNewswire/ -- The customer care center for California Regional MLS (CRMLS) has been certified as a Center of Excellence by BenchmarkPortal for 2023, marking ... [read more](https://resources.benchmarkportal.com/news/california-regional-mls-earns-center-of-excellence-recognition-from-benchmarkportal-for-the-sixth-consecutive-year) ## [BenchmarkPortal Recertifies TriWest’s Contact Center as Center of Excellence](https://resources.benchmarkportal.com/news/benchmarkportal-recertifies-triwests-contact-center-as-center-of-excellence) Aug 15, 2023, 1:40:51 PM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) PHOENIX (August 15, 2023) – The TriWest Healthcare Alliance (TriWest) Contact Center has been recertified for the third consecutive year as a Center of Excellence by BenchmarkPortal, an industry leader in contact centers providing benchmarking, certification, ... [read more](https://resources.benchmarkportal.com/news/benchmarkportal-recertifies-triwests-contact-center-as-center-of-excellence) ## [Bread Financial™ receives “Center of Excellence” certification from BenchmarkPortal for industry-leading 18th consecutive time](https://resources.benchmarkportal.com/news/bread-financial-receives-center-of-excellence-certification-from-benchmarkportal-for-industry-leading-18th-consecutive-time) Jun 20, 2023, 1:42:00 PM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) COLUMBUS, Ohio – June 20, 2023 – Bread Financial™ (NYSE: BFH), a tech-forward financial services company that provides simple, flexible payment, lending and saving solutions, today announced it has received BenchmarkPortal’s “Center of Excellence'' ... [read more](https://resources.benchmarkportal.com/news/bread-financial-receives-center-of-excellence-certification-from-benchmarkportal-for-industry-leading-18th-consecutive-time) ## [State National Achieves Center of Excellence Certification From BenchmarkPortal](https://resources.benchmarkportal.com/news/state-national-achieves-center-of-excellence-certification-from-benchmarkportal) Feb 27, 2023, 1:29:00 PM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) Leading portfolio protection provider adds prestigious Center of Excellence Certification for its Customer Contact Center to its long list of accolades February 27, 2023 [read more](https://resources.benchmarkportal.com/news/state-national-achieves-center-of-excellence-certification-from-benchmarkportal) ## [Canon U.S.A., Inc. Again Earns Prestigious Center of Excellence Certification from BenchmarkPortal](https://resources.benchmarkportal.com/news/canon-u.s.a.-inc.-again-earns-prestigious-center-of-excellence-certification-from-benchmarkportal) Dec 16, 2022, 2:04:03 PM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) MELVILLE, N.Y., Dec. 15, 2022 /PRNewswire/ -- Canon U.S.A., Inc., a leader in digital imaging solutions, again saw its Customer Solutions Center earn recognition from BenchmarkPortal, garnering certification as a Center of Excellence for the 14th consecutive ... [read more](https://resources.benchmarkportal.com/news/canon-u.s.a.-inc.-again-earns-prestigious-center-of-excellence-certification-from-benchmarkportal) ## [State National Companies Achieves Center of Excellence Certification From BenchmarkPortal](https://resources.benchmarkportal.com/news/state-national-companies-achieves-center-of-excellence-certification-from-benchmarkportal) Dec 13, 2022, 2:32:36 PM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) Leading portfolio protection provider adds prestigious Center of Excellence Certification for its Customer Contact Center to its long list of accolades [read more](https://resources.benchmarkportal.com/news/state-national-companies-achieves-center-of-excellence-certification-from-benchmarkportal) ## [National General Lender Services Earns 16th Consecutive Call Center of Excellence Certification](https://resources.benchmarkportal.com/news/national-general-lender-services-earns-16th-consecutive-call-center-of-excellence-certification) Apr 21, 2022, 10:09:00 AM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) April 21, 2022 National General Lender Services (NGLS) is proud to announce we have earned the independent Center of Excellence certification from BenchmarkPortal for call center excellence. National General is the only call center in the lender-placed ... [read more](https://resources.benchmarkportal.com/news/national-general-lender-services-earns-16th-consecutive-call-center-of-excellence-certification) ## [Health Net Federal Services Earns Prestigious Center of Excellence Recognition from BenchmarkPortal for Tenth Consecutive Year](https://resources.benchmarkportal.com/news/health-net-federal-services-earns-prestigious-center-of-excellence-recognition-from-benchmarkportal-for-tenth-consecutive-year) Mar 7, 2022, 10:45:13 AM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) RANCHO CORDOVA, Calif., March 1, 2022 /PRNewswire/ -- Health Net Federal Services, LLC, (HNFS), a wholly-owned subsidiary of Centene Corporation (NYSE:CNC), announced today that its call center has been certified as a Center of Excellence by BenchmarkPortal ... [read more](https://resources.benchmarkportal.com/news/health-net-federal-services-earns-prestigious-center-of-excellence-recognition-from-benchmarkportal-for-tenth-consecutive-year) ## [Ameritas earns 15th BenchmarkPortal Center of Excellence certification](https://resources.benchmarkportal.com/news/ameritas-earns-15th-benchmarkportal-center-of-excellence-certification) Feb 21, 2022, 2:03:33 PM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) LINCOLN, Nebraska (Feb. 23, 2022) – For the 15th consecutive year, the Ameritas group division earned BenchmarkPortal’s Center of Excellence certification. To earn it, contact centers must meet or surpass strict standards each year. Because of this, Center of ... [read more](https://resources.benchmarkportal.com/news/ameritas-earns-15th-benchmarkportal-center-of-excellence-certification) ## [Assurant Earns Prestigious ‘Center of Excellence’ Recognition from BenchmarkPortal for 2021](https://resources.benchmarkportal.com/news/assurant-earns-prestigious-center-of-excellence-recognition-from-benchmarkportal-for-2021) Jan 12, 2022, 7:17:07 AM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) NEW YORK, Jan. 11, 2022 – Assurant, Inc. (NYSE: AIZ), a global provider of lifestyle and housing solutions that support, protect, and connect major consumer purchases, today announced that it has been certified as a Center of Excellence by BenchmarkPortal. ... [read more](https://resources.benchmarkportal.com/news/assurant-earns-prestigious-center-of-excellence-recognition-from-benchmarkportal-for-2021) ## [Sauder Woodworking Customer Support Contact Center Receives ‘Center of Excellence’ Certification for 17th Consecutive Year](https://resources.benchmarkportal.com/news/sauder-woodworking-customer-support-contact-center-receives-center-of-excellence-certification-for-17th-consecutive-year) Dec 17, 2021, 8:11:05 AM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) ARCHBOLD, Ohio — December 13, 2021 — [read more](https://resources.benchmarkportal.com/news/sauder-woodworking-customer-support-contact-center-receives-center-of-excellence-certification-for-17th-consecutive-year) ## [Canon U.S.A., Inc. Garners Prestigious Center of Excellence Recognition from BenchmarkPortal](https://resources.benchmarkportal.com/news/canon-u.s.a.-inc.-garners-prestigious-center-of-excellence-recognition-from-benchmarkportal) Dec 1, 2021, 9:06:01 AM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) Tue, November 30, 2021, 7:09 AM [read more](https://resources.benchmarkportal.com/news/canon-u.s.a.-inc.-garners-prestigious-center-of-excellence-recognition-from-benchmarkportal) ## [Bright MLS Earns Prestigious BenchmarkPortal Center of Excellence Recognition Second Consecutive Year](https://resources.benchmarkportal.com/news/bright-mls-earns-prestigious-benchmarkportal-center-of-excellence-recognition-second-consecutive-year) Sep 21, 2021, 11:52:01 AM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) September 20, 2021 04:48 PM Eastern Daylight Time [read more](https://resources.benchmarkportal.com/news/bright-mls-earns-prestigious-benchmarkportal-center-of-excellence-recognition-second-consecutive-year) ## [Midstate Radiology Associates, LLC Earns Prestigious Center of Excellence Recognition from BenchmarkPortal](https://resources.benchmarkportal.com/news/midstate-radiology-associates-llc-earns-prestigious-center-of-excellence-recognition-from-benchmarkportal) Aug 11, 2021, 11:48:34 AM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) Contact centers that are certified by BenchmarkPortal are committed to delivering effective and efficient customer service. [read more](https://resources.benchmarkportal.com/news/midstate-radiology-associates-llc-earns-prestigious-center-of-excellence-recognition-from-benchmarkportal) ## [TriWest Earns Prestigious Center of Excellence Recognition from BenchmarkPortal for Superior Customer Service](https://resources.benchmarkportal.com/news/triwest-earns-prestigious-center-of-excellence-recognition-from-benchmarkportal-for-superior-customer-service) Jul 27, 2021, 2:49:19 PM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) Phoenix, AZ (July 26, 2021) – TriWest Healthcare Alliance, headquartered in Phoenix, Arizona, announced the company has been certified as a Center of Excellence by BenchmarkPortal for superior customer service provided by TriWest contact center staff serving ... [read more](https://resources.benchmarkportal.com/news/triwest-earns-prestigious-center-of-excellence-recognition-from-benchmarkportal-for-superior-customer-service) ## [Alliance Data Card Services Receives “Center of Excellence” Certification from BenchmarkPortal for Industry-Leading 16th Time](https://resources.benchmarkportal.com/news/alliance-data-card-services-receives-center-of-excellence-certification-from-benchmarkportal-for-industry-leading-16th-time) Apr 27, 2021, 3:37:46 PM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) COLUMBUS, Ohio, April 26, 2021 - Alliance Data Card Services has received BenchmarkPortal’s “Center of Excellence” certification for a record-setting 16th time in the financial services/credit industry. The repeated recognition of Alliance Data as a Top ... [read more](https://resources.benchmarkportal.com/news/alliance-data-card-services-receives-center-of-excellence-certification-from-benchmarkportal-for-industry-leading-16th-time) ## [Ameritas earns BenchmarkPortal Center of Excellence certification](https://resources.benchmarkportal.com/news/canon-u.s.a.-inc.-earns-prestigious-center-of-excellence-recognition-from-benchmarkportal-0) Mar 4, 2021, 9:31:54 AM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) Feb 23, 2021 | Dental, Employee Benefits, News Releases [read more](https://resources.benchmarkportal.com/news/canon-u.s.a.-inc.-earns-prestigious-center-of-excellence-recognition-from-benchmarkportal-0) ## [Canon U.S.A., Inc., Earns Prestigious Center of Excellence Recognition from BenchmarkPortal](https://resources.benchmarkportal.com/news/canon-u.s.a.-inc.-earns-prestigious-center-of-excellence-recognition-from-benchmarkportal) Jan 7, 2021, 9:08:12 AM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) NEWS PROVIDED BY Canon U.S.A., Inc. Jan 06, 2021, 10:17 ET This year marks the 12th consecutive year the company has received this recognition. MELVILLE, N.Y., Jan. 6, 2021 /PRNewswire/ -- In a year which many customers valued high-quality service and support ... [read more](https://resources.benchmarkportal.com/news/canon-u.s.a.-inc.-earns-prestigious-center-of-excellence-recognition-from-benchmarkportal) ## [CRMLS Customer Care Department Earns Third Consecutive Center of Excellence Recognition from BenchmarkPortal](https://resources.benchmarkportal.com/news/crmls-customer-care-department-earns-third-consecutive-center-of-excellence-recognition-from-benchmarkportal) Jan 7, 2021, 9:05:47 AM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) CHINO HILLS, Calif., Jan. 6, 2021 /PRNewswire/ -- CRMLS is proud to announce that its Customer Care Department has been certified as a Center of Excellence by BenchmarkPortal for the third year running. The Center of Excellence recognition is one of the most ... [read more](https://resources.benchmarkportal.com/news/crmls-customer-care-department-earns-third-consecutive-center-of-excellence-recognition-from-benchmarkportal) ## [Sauder Woodworking Customer Support Contact Center Receives ‘Center of Excellence’ Certification for 16th Consecutive Year](https://resources.benchmarkportal.com/news/sauder-woodworking-customer-support-contact-center-receives-center-of-excellence-certification-for-16th-consecutive-year) Oct 1, 2020, 9:13:50 AM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) ARCHBOLD, Ohio — September 15, 2020 — Sauder Woodworking Co. has received a Center of Excellence certification for its customer support contact center for a 16th consecutive year. Contact centers achieve the Center of Excellence distinction based on ... [read more](https://resources.benchmarkportal.com/news/sauder-woodworking-customer-support-contact-center-receives-center-of-excellence-certification-for-16th-consecutive-year) ## [Egis Projects, Inc. Earns Ninth Consecutive Center of Excellence Certification from BenchmarkPortal](https://resources.benchmarkportal.com/news/egis-projects-inc.-earns-ninth-consecutive-center-of-excellence-certification-from-benchmarkportal) Jun 12, 2020, 12:43:25 PM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) ORLANDO, Fla. (June 12, 2020) – Egis Projects, Inc., a major developer of infrastructure projects, has recently announced its ninth consecutive year achievement of the Center of Excellence Certification by BenchmarkPortal. The Center of Excellence recognition ... [read more](https://resources.benchmarkportal.com/news/egis-projects-inc.-earns-ninth-consecutive-center-of-excellence-certification-from-benchmarkportal) ## [Alliance Data Card Services Receives "Center of Excellence" Certification from BenchmarkPortal for Industry-Leading 15th Time](https://resources.benchmarkportal.com/news/alliance-data-card-services-receives-center-of-excellence-certification-from-benchmarkportal) Apr 16, 2020, 3:49:48 PM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) COLUMBUS, Ohio, April 16, 2020 -- Alliance Data’s card services business, a provider of market-leading private label, co-brand and commercial card programs, has received BenchmarkPortal’s “Center of Excellence” certification for a record-setting 15thtime in ... [read more](https://resources.benchmarkportal.com/news/alliance-data-card-services-receives-center-of-excellence-certification-from-benchmarkportal) ## [Assurant Earns Prestigious Center of Excellence Recognition from BenchmarkPortal](https://resources.benchmarkportal.com/news/assurant-earns-prestigious-center-of-excellence-recognition-from-benchmarkportal) Mar 11, 2020, 9:48:57 AM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) Assurant has recently announced that they have been certified as a Center of Excellence by BenchmarkPortal. The Center of Excellence recognition is one of the most prestigious awards in the customer service and support industry. [read more](https://resources.benchmarkportal.com/news/assurant-earns-prestigious-center-of-excellence-recognition-from-benchmarkportal) ## [National General Achieves its 14th consecutive Call Center of Excellence Certification](https://resources.benchmarkportal.com/news/national-general-achieves-its-14th-consecutive-call-center-of-excellence-certification) Feb 21, 2020, 10:32:38 AM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) February 21, 2020 National General Lender Services (National General) has once again proudly earned the Center of Excellence re-certification for its call centers from BenchmarkPortal for the 14th consecutive year. This commitment to excellence has been ... [read more](https://resources.benchmarkportal.com/news/national-general-achieves-its-14th-consecutive-call-center-of-excellence-certification) ## [Canon Earns Prestigious Center of Excellence Recognition from BenchmarkPortal for the 11th Consecutive Year](https://resources.benchmarkportal.com/news/canon-earns-prestigious-center-of-excellence-recognition-from-benchmarkportal-for-the-11th-consecutive-year) Jan 3, 2020, 5:25:16 AM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) MELVILLE, NY, January 2, 2020 – Highlighting the company’s dedication to customer service, Canon U.S.A., Inc., a leader in digital imaging solutions, is proud to announce it has been certified as a Center of Excellence by BenchmarkPortal for the 11th ... [read more](https://resources.benchmarkportal.com/news/canon-earns-prestigious-center-of-excellence-recognition-from-benchmarkportal-for-the-11th-consecutive-year) ## [OEC Earns Center of Excellence Recognition for Twelfth Consecutive Year](https://resources.benchmarkportal.com/news/oec-earns-center-of-excellence-recognition-for-twelfth-consecutive-year) Dec 11, 2019, 12:30:21 PM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) CLEVELAND, OH, December 10, 2019 – OEConnection LLC (OEC), a leading technology employer in Northeast Ohio, has been certified by BenchmarkPortal as a Center of Excellence, a prestigious award in the customer service and support industry. The Center of ... [read more](https://resources.benchmarkportal.com/news/oec-earns-center-of-excellence-recognition-for-twelfth-consecutive-year) ## [Florida Blue Member Contact Center Earns Center of Excellence Recognition](https://resources.benchmarkportal.com/news/florida-blue-member-contact-center-earns-center-of-excellence-recognition) Sep 3, 2019, 11:44:21 AM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) BenchmarkPortal award recognizes top 10% of nation's call center [read more](https://resources.benchmarkportal.com/news/florida-blue-member-contact-center-earns-center-of-excellence-recognition) ## [MAXIMUS Contact Centers in Georgia, Indiana, New York and Texas Recognized as Center of Excellence by BenchmarkPortal](https://resources.benchmarkportal.com/news/maximus-contact-centers-in-georgia-indiana-new-york-and-texas-recognized-as-center-of-excellence-by-benchmarkportal) Jun 25, 2019, 11:47:31 AM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) June 24, 2019 04:30 PM Eastern Daylight Time [read more](https://resources.benchmarkportal.com/news/maximus-contact-centers-in-georgia-indiana-new-york-and-texas-recognized-as-center-of-excellence-by-benchmarkportal) ## [MAXIMUS Federal Receives Call Center of Excellence Recognition from BenchmarkPortal](https://resources.benchmarkportal.com/news/maximus-federal-receives-call-center-of-excellence-recognition-from-benchmarkportal) Apr 24, 2019, 5:45:39 PM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) April 24, 2019 09:00 AM Eastern Daylight Time [read more](https://resources.benchmarkportal.com/news/maximus-federal-receives-call-center-of-excellence-recognition-from-benchmarkportal) ## [Proctor Financial Recognized For Contact Center Performance](https://resources.benchmarkportal.com/news/proctor-financial-recognized-for-contact-center-performance) Apr 3, 2019, 3:34:26 PM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) Proctor Financial Inc., an insurance tracking and lender-placed insurance provider for mortgage servicers, recently earned a Top Contact Center award for 2019 from BenchmarkPortal. [read more](https://resources.benchmarkportal.com/news/proctor-financial-recognized-for-contact-center-performance) ## [Ameritas Group Division Earns 12th Center of Excellence](https://resources.benchmarkportal.com/news/ameritas-group-division-earns-12th-center-of-excellence) Mar 26, 2019, 3:08:46 PM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) Lincoln, Neb., (March 25, 2019) – One dozen. That’s how many Center of Excellence Call Center Certifications from BenchmarkPortal the group division of Ameritas Life Insurance Corp. has earned since 2006. Only a handful of other companies have achieved this ... [read more](https://resources.benchmarkportal.com/news/ameritas-group-division-earns-12th-center-of-excellence) ## [Alliance Data Ranks Among BenchmarkPortal's Top Contact Centers, Receives "Center of Excellence" Certification For Industry-Leading 14th Time](https://resources.benchmarkportal.com/news/alliance-data-ranks-among-benchmarkportals-top-contact-centers) Mar 22, 2019, 11:37:18 AM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) Contact centers earn high marks in responsiveness, caller satisfaction [read more](https://resources.benchmarkportal.com/news/alliance-data-ranks-among-benchmarkportals-top-contact-centers) ## [Christian Brothers Services Takes Top Honors for Call Center](https://resources.benchmarkportal.com/news/christian-brothers-services-takes-top-honors-for-call-center) Mar 14, 2019, 1:26:25 PM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) Published: March 13, 20192:20 pm Author Ryan Ostry Christian Brothers Services (CBS) Customer Care Center is being recognized as a leader in the call center industry and was recently named the Most Improved Call Center in the U.S. for Small Centers for 2019 ... [read more](https://resources.benchmarkportal.com/news/christian-brothers-services-takes-top-honors-for-call-center) ## [EFG Companies Announces F&I Client Satisfaction Research, Auditor Performance Results](https://resources.benchmarkportal.com/news/efg-companies-announces-fi-client-satisfaction-research-auditor-performance-results) Feb 12, 2019, 1:34:51 PM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) DALLAS, TX (February 12, 2019) EFG Companies, the innovator behind the award-winning, Hyundai Assurance program, today announced results from several independent firms’ research and auditing efforts. In EFG’s bi-annual Client Satisfaction Study fielded by ... [read more](https://resources.benchmarkportal.com/news/efg-companies-announces-fi-client-satisfaction-research-auditor-performance-results) ## [CRMLS Customer Care Department Earns Prestigious Center of Excellence Recognition from BenchmarkPortal](https://resources.benchmarkportal.com/news/crmls-customer-care-department-earns-prestigious-center-of-excellence-recognition-from-benchmarkportal) Jan 17, 2019, 2:14:34 PM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) CHINO HILLS, Calif., Jan. 16, 2019 /PRNewswire/ -- CRMLS is proud to announce that the CRMLS Customer Care Department has been certified as a Center of Excellence by BenchmarkPortal. The Center of Excellence recognition is one of the most prestigious awards ... [read more](https://resources.benchmarkportal.com/news/crmls-customer-care-department-earns-prestigious-center-of-excellence-recognition-from-benchmarkportal) ## [OEC Recognized as Center of Excellence for 11th Straight Year](https://resources.benchmarkportal.com/news/oec-recognized-as-center-of-excellence) Jan 9, 2019, 4:26:30 PM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) OEC has been certified as a Center of Excellence by BenchmarkPortal for the eleventh year in a row. The Center of Excellence Award recognizes quality and cost-efficiency measures of customer care centers. [read more](https://resources.benchmarkportal.com/news/oec-recognized-as-center-of-excellence) ## [Canon Celebrates a Decade of Dedication to Customer Service with Tenth BenchmarkPortal Center of Excellence Certification](https://resources.benchmarkportal.com/news/canon-celebrates-a-decade-of-dedication-to-customer-service) Jan 7, 2019, 9:03:02 AM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) [read more](https://resources.benchmarkportal.com/news/canon-celebrates-a-decade-of-dedication-to-customer-service) ## [Gateway Mortgage Group Earns Center of Excellence Recognition for a Second Consecutive Year](https://resources.benchmarkportal.com/news/gateway-mortgage-group-earns-center-of-excellence-recognition-for-a-second-consecutive-year) Aug 20, 2018, 9:26:25 AM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) BenchmarkPortal certifies company as industry leader in customer service August 20, 2018 11:01 AM Eastern Daylight Time [read more](https://resources.benchmarkportal.com/news/gateway-mortgage-group-earns-center-of-excellence-recognition-for-a-second-consecutive-year) ## [National General Lender Services Earns 12th Consecutive Center of Excellence Certification](https://resources.benchmarkportal.com/news/national-general-lender-services-earns-12th-consecutive-center-of-excellence-certification) May 21, 2018, 10:26:32 AM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) May 22, 2018 National General Lender Services (National General) has earned the Center of Excellence recertification for its call centers from BenchmarkPortal for the 12th consecutive year. This commitment to persistent excellence has been achieved by only ... [read more](https://resources.benchmarkportal.com/news/national-general-lender-services-earns-12th-consecutive-center-of-excellence-certification) ## [Rotary Support Center certified as Center of Excellence for the 2nd year](https://resources.benchmarkportal.com/news/rotary-support-center-certified-as-center-of-excellence-for-the-2nd-year) Apr 30, 2018, 3:31:52 PM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) April 5, 2018 - The Rotary Support Center has earned BenchmarkPortal's certification as a Center of Excellence for the 2nd year in a row, a noted designation in the customer service and support industry. The certification puts Rotary's Support Center in the ... [read more](https://resources.benchmarkportal.com/news/rotary-support-center-certified-as-center-of-excellence-for-the-2nd-year) ## [Canon U.S.A. Exhibits Continued Dedication to Customer Service and Receives BenchmarkPortal Center of Excellence Certification for Ninth Consecutive Year](https://resources.benchmarkportal.com/news/canon-center-of-excellence-ninth-consecutive-year) Jan 25, 2018, 8:00:00 AM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) MELVILLE, N.Y., January 24, 2018 – Showing steadfast commitment to service and support, the Business Imaging Solutions Group (BISG) Technical Support Center of Canon U.S.A., Inc., a leader in digital imaging solutions, proudly receives the “Center of ... [read more](https://resources.benchmarkportal.com/news/canon-center-of-excellence-ninth-consecutive-year) ## [108-KPI Multi-Channel Contact Center Benchmark Report](https://resources.benchmarkportal.com/news/new-108-kpi-multi-channel-contact-center-benchmark-report) Jan 24, 2018, 8:00:00 AM | [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases), [call center kpi's](https://resources.benchmarkportal.com/news/topic/call-center-kpis), [key performance indicators](https://resources.benchmarkportal.com/news/topic/key-performance-indicators), [call center benchmarking](https://resources.benchmarkportal.com/news/topic/call-center-benchmarking) BenchmarkPortal announces the launch of its Multi-Channel Contact Center Benchmark Report, which represents a major advance over previous efforts to benchmark multi-channel and omni-channel contact centers. Holder of the world’s largest and most respected ... [read more](https://resources.benchmarkportal.com/news/new-108-kpi-multi-channel-contact-center-benchmark-report) ## [Sauder Call Center Earns Center of Excellence Award](https://resources.benchmarkportal.com/news/sauder-call-center-earns-center-of-excellence-award) Jan 9, 2018, 12:11:57 PM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) For the 13th consecutive year, Sauder Woodworking Co. has received a Center of Excellence certification for its customer support contact center. BenchmarkPortal, a firm that compiles customer service metrics and advises on best practices in the sector, awards ... [read more](https://resources.benchmarkportal.com/news/sauder-call-center-earns-center-of-excellence-award) ## [BenchmarkPortal Certifies McKesson Specialty Health’s Third Party Logistics Service Center as Center of Excellence](https://resources.benchmarkportal.com/news/mckesson-specialty-health-third-party-logistics-center-of-excellence) Dec 21, 2017, 10:42:52 AM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) The McKesson Specialty Health Customer Care Contact Center has been certified as a Center of Excellence by BenchmarkPortal for the Third Party Logistics (3PL) Service Title/Non-Title business. This marks the first time that the Customer Care Contact Center in ... [read more](https://resources.benchmarkportal.com/news/mckesson-specialty-health-third-party-logistics-center-of-excellence) ## [Church Mutual Service Center Named Center of Excellence for Ninth Year](https://resources.benchmarkportal.com/news/church-mutual-service-center-of-excellence-ninth-year) Dec 15, 2017, 2:47:21 PM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) Church Mutual Insurance Company’s National Customer Service Center has been recertified for the ninth year as a Center of Excellence by BenchmarkPortal. [read more](https://resources.benchmarkportal.com/news/church-mutual-service-center-of-excellence-ninth-year) ## [Delta Dental of Arizona Earns National Recognition for Customer Service](https://resources.benchmarkportal.com/news/delta-delta-arizona-earns-prestigious-center-of-excellence-recognition-from-benchmarkportal/) Oct 27, 2017, 9:29:33 AM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) Delta Dental of Arizona announced its certification as a Center of Excellence by BenchmarkPortal, a leader in contact center certification and training. The Center of Excellence recognition is one of the most prestigious awards in the customer service and ... [read more](https://resources.benchmarkportal.com/news/delta-delta-arizona-earns-prestigious-center-of-excellence-recognition-from-benchmarkportal/) ## [Delta Dental of Wisconsin Benefit Center Recognized as “Center of Excellence"](https://resources.benchmarkportal.com/news/delta-delta-wisconsin-earns-prestigious-center-of-excellence-recognition-from-benchmarkportal/) Oct 5, 2017, 10:48:32 AM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) October 4, 2017 ‐ The Delta Dental of Wisconsin Benefit Center, servicing businesses, their employees and family members, and dentists, has been recognized as a “Center of Excellence” by BenchmarkPortal, a global leader in contact center benchmarking, ... [read more](https://resources.benchmarkportal.com/news/delta-delta-wisconsin-earns-prestigious-center-of-excellence-recognition-from-benchmarkportal/) ## [BenchmarkPortal Joins NICE inContact DEVone Developer Program Adding Automated Benchmarking to CXexchange Marketplace](https://resources.benchmarkportal.com/news/benchmarkportal-joins-nice-incontact-devone-developer-program-adding-automated-benchmarking-to-cxechange-marketplace) Sep 20, 2017, 10:27:12 AM | [Benchmarking](https://resources.benchmarkportal.com/news/topic/benchmarking), [call center benchmarking](https://resources.benchmarkportal.com/news/topic/call-center-benchmarking), [automated benchmarking](https://resources.benchmarkportal.com/news/topic/automated-benchmarking), [ibenchmark](https://resources.benchmarkportal.com/news/topic/ibenchmark) iBenchmark enhances CXone with benchmark data that drives improvement programs for nice inContact users Salt Lake City, September 13, 2017 – NICE inContact (Nasdaq:NICE) today announced that BenchmarkPortal has joined the DEVone developer program and has ... [read more](https://resources.benchmarkportal.com/news/benchmarkportal-joins-nice-incontact-devone-developer-program-adding-automated-benchmarking-to-cxechange-marketplace) ## [Gateway Mortgage Group Earns Top Award for Customer Service Levels](https://resources.benchmarkportal.com/news/gateway-mortgage-group-certified-contact-center-2017) Jun 30, 2017, 4:33:14 PM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) June 30, 2017 – Gateway Mortgage Group, a privately held mortgage company offering origination’s, servicing, and correspondent lending, was recently recognized as a Call Center of Excellence by BenchmarkPortal. The Call Center of Excellence award is one of ... [read more](https://resources.benchmarkportal.com/news/gateway-mortgage-group-certified-contact-center-2017) ## [Gateway Mortgage Group Earns Top Award for Customer Service](https://resources.benchmarkportal.com/news/gateway-mortgage-group-earns-top-award-for-customer-service) Jun 20, 2017, 4:30:00 PM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) June 20, 2017 - JENKS, OK – Gateway Mortgage Group, a privately held mortgage company offering originations, servicing, and correspondent lending, was recently recognized as a Call Center of Excellence by BenchmarkPortal. The Call Center of Excellence award ... [read more](https://resources.benchmarkportal.com/news/gateway-mortgage-group-earns-top-award-for-customer-service) ## [Rotary Support Center certified as Center of Excellence](https://resources.benchmarkportal.com/news/rotary-support-center-certified-as-center-of-excellence) Apr 27, 2017, 4:35:00 PM | [Call Center Certification](https://resources.benchmarkportal.com/news/topic/call-center-certification), [Center of Excellence](https://resources.benchmarkportal.com/news/topic/center-of-excellence), [Contact Center Certification](https://resources.benchmarkportal.com/news/topic/contact-center-certification), [Press Releases](https://resources.benchmarkportal.com/news/topic/press-releases) April 27, 2017 - The Rotary Support Center has earned BenchmarkPortal's certification as a Center of Excellence, a noted designation in the customer service and support industry. The certification puts Rotary's Support Center in the top 10 percent of industry ... 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