Are Your Agents Feeling Engaged?
Centers that have unmotivated agents can cost you $10,000-$15,000 per agent.
A center without motivated agents is like a boulder chained to your ‘management ankle’. Research points to unmotivated agents lowering customer satisfaction and lower productivity. And how about your satisfaction and productivity? A deep breath, some deep thought, and some targeted action can break that boulder down.
In this eBook learn how to:
- The Boulder Chained to your Management Ankle
- Calculate the Real Cost of Unmotivated Agents
- Motivate with Mentoring and Incentives
Download our 20 page ebook today to improve your agent Motivation.