The surveys taken by the respondents included two open-ended questions:
- What do you like most about working here?
- What could be done to improve your work experience?
We have taken a statistically relevant sample of the written responses and have done the frequency reports indicated below:
Frequency Report (derived from answers to open-ended questions)
My Agent Voices blog posts are the result of research on over 5,000 agent surveys conducted in North America. - - Bruce Belfiore