Contact Center Articles
Agent Satisfaction: How to measure it and how to manage it
Written by
BenchmarkPortal
| Mar 31, 2010
Agent Satisfaction: How to measure it and how to manage it
Date: Mar 31, 2010
Host: Bruce Belfiore, CEO of BenchmarkPortal
Guest: Dayne Petersen, Call Center Expert
Below is the Recording of the show:
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