Service Level Solutions: Stories of Success with Targeted Process Improvement | Guest: Patrick Ebrahimian
Jul 29, 2021 9:48:24 AM |
CallTalk Radio Show, Service Level, Optimizing Call Center, CallTalk Season12, SLA
Join us for a conversation with industry practitioner Patrick Ebrahimian on the processes that impact access and availability of contact center agents. He shares proven ways to improve service levels and the customer experience using creative lean ...
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