Gateway Mortgage Group Earns Center of Excellence Recognition for a Second Consecutive Year

BenchmarkPortal certifies company as industry leader in customer service August 20, 2018 11:01 AM Eastern Daylight Time
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National General Lender Services Earns 12th Consecutive Center of Excellence Certification

May 22, 2018 National General Lender Services (National General) has earned the Center of Excellence recertification for its call centers from BenchmarkPortal for the 12th consecutive year. This commitment to persistent excellence has been achieved by only ...
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Rotary Support Center certified as Center of Excellence for the 2nd year

April 5, 2018 - The Rotary Support Center has earned BenchmarkPortal's certification as a Center of Excellence for the 2nd year in a row, a noted designation in the customer service and support industry. The certification puts Rotary's Support Center in the ...
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Canon U.S.A. Exhibits Continued Dedication to Customer Service and Receives BenchmarkPortal Center of Excellence Certification for Ninth Consecutive Year

MELVILLE, N.Y., January 24, 2018 – Showing steadfast commitment to service and support, the Business Imaging Solutions Group (BISG) Technical Support Center of Canon U.S.A., Inc., a leader in digital imaging solutions, proudly receives the “Center of ...
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Sauder Call Center Earns Center of Excellence Award

For the 13th consecutive year, Sauder Woodworking Co. has received a Center of Excellence certification for its customer support contact center. BenchmarkPortal, a firm that compiles customer service metrics and advises on best practices in the sector, awards ...
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BenchmarkPortal Certifies McKesson Specialty Health’s Third Party Logistics Service Center as Center of Excellence

The McKesson Specialty Health Customer Care Contact Center has been certified as a Center of Excellence by BenchmarkPortal for the Third Party Logistics (3PL) Service Title/Non-Title business. This marks the first time that the Customer Care Contact Center in ...
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Church Mutual Service Center Named Center of Excellence for Ninth Year

Church Mutual Insurance Company’s National Customer Service Center has been recertified for the ninth year as a Center of Excellence by BenchmarkPortal.
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Delta Dental of Arizona Earns National Recognition for Customer Service

Delta Dental of Arizona announced its certification as a Center of Excellence by BenchmarkPortal, a leader in contact center certification and training. The Center of Excellence recognition is one of the most prestigious awards in the customer service and ...
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Delta Dental of Wisconsin Benefit Center Recognized as “Center of Excellence"

October 4, 2017 ‐ The Delta Dental of Wisconsin Benefit Center, servicing businesses, their employees and family members, and dentists, has been recognized as a “Center of Excellence” by BenchmarkPortal, a global leader in contact center benchmarking, ...
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Gateway Mortgage Group Earns Top Award for Customer Service Levels

June 30, 2017 – Gateway Mortgage Group, a privately held mortgage company offering origination’s, servicing, and correspondent lending, was recently recognized as a Call Center of Excellence by BenchmarkPortal. The Call Center of Excellence award is one of ...
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Gateway Mortgage Group Earns Top Award for Customer Service

June 20, 2017 -  JENKS, OK  – Gateway Mortgage Group, a privately held mortgage company offering originations, servicing, and correspondent lending, was recently recognized as a Call Center of Excellence by BenchmarkPortal. The Call Center of Excellence award ...
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Rotary Support Center certified as Center of Excellence

April 27, 2017 - The Rotary Support Center has earned BenchmarkPortal's certification as a Center of Excellence, a noted designation in the customer service and support industry. The certification puts Rotary's Support Center in the top 10 percent of industry ...
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National General Lender Services Earns 11th Consecutive Center of Excellence Certification

March 28, 2017 – National General Lender Services (National General) has secured the Center of Excellence re-certification for its call centers from BenchmarkPortal for the 11th consecutive year.
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PGBA Earns BenchmarkPortal's Center of Excellence Certification

FLORENCE, S.C. – March 15, 2017 – PGBA, LLC, a business process outsourcing company for government and private healthcare payers, was recognized as a Certified Center of Excellence by BenchmarkPortal.
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MAXIMUS Contact Center Operations in Texas Recertified as Centers of Excellence

RESTON, Va.–(BUSINESS WIRE)–MAXIMUS (NYSE: MMS), a leading provider of government services worldwide, announced todaythat two of its customer contact centers in Texas have achieved re-certification as a Center of Excellence by BenchmarkPortal. These customer ...
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OEC® Earns Prestigious Center of Excellence Recognition for Ninth Year!

OEC has been certified as a Center of Excellence by BenchmarkPortal that recognizes quality and cost efficiency of contact centers throughout North America.
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Ameritas Group Division Earns Tenth Consecutive Center of Excellence Certification

Lincoln, Neb. (March 10, 2017) –The group division of Ameritas Life Insurance Corp. has earned BenchmarkPortal’s Center of Excellence Call Center Certification for the tenth consecutive year. “When you call Ameritas, we want to help you as quickly as possible ...
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Alliance Data's Card Services Business Earns BenchmarkPortal 'Center Of Excellence' Certification For 12th Time, Ranks Second In 'Top Contact Centers' Among Large Companies For 2017

Alliance Data has achieved ‘Center of Excellence’ designation more often than any other company in the financial services/credit industry; Awards demonstrate continued achievement in superior customer service COLUMBUS, Ohio, March 9, 2017 — Alliance Data’s ...
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BenchmarkPortal Names EFG Companies a Center of Excellence Three Years in a Row

February 17th, 2017:
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ZoomSupport Certified as a Center of Excellence for the First Time For their Service Center

February 10th, 2017:
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FPL Earns Third Certification as a BenchmarkPortal Center of Excellence

March 10, 2016 – 2:12pm
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Alliance Data’s Card Services Business Sets Industry Standard With Eleventh Consecutive BenchmarkPortal ‘Center of Excellence’ Certification for its Customer Care Centers

March 9, 2016 – 1:57pm COLUMBUS, Ohio, March 9, 2016 /– Alliance Data Systems Corporation’s card services business (www.knowmoresellmore.com), a premier provider of branded private label, co-brand and commercial credit programs, has achieved the “Center of ...
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PharMEDium Earns Prestigious Center of Excellence Recognition from BenchmarkPortal

December 29, 2015 – 1:27pm
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