CallTalk™ Radio Show | Leadership Development

Leadership and Happiness | Guest: Charles Paelinck

Jul 14, 2016 2:38:30 PM |

CallTalk Radio Show, Leadership Development, CallTalk Season 7

Do Happy Leaders Lead Better? In this special episode of CallTalk, our guest argues that, in today's business organizations, great leaders usually are truly happy leaders. Does this reflect you and your contact center?

Leadership Perspectives | Guest: Sheena Monnin

Apr 13, 2016 11:00:29 AM |

CallTalk Radio Show, Leadership Development, CallTalk Season 7

Leadership Perspectives: Have you ever wondered why some people are more difficult to work with than others? No matter how hard you try, it seems impossible to see eye to eye with the other person. Believe it or not, there is a quick way to figure out why the ...

Leadership Development | Guest: Chris Abel

Sep 16, 2015 11:43:40 AM |

CallTalk Radio Show, Leadership Development, CallTalk Season 6

Leaders play a vital role in the call center, they are an important reason why people stay or leave, engage or not engage. Research shows the relationship agents have with their lead, supervisor or direct boss are key. Have your leaders gone into their ...

Lemming or Leader - You Decide | Guest: Steve Riddell

Aug 26, 2013 10:31:37 AM |

CallTalk Radio Show, Leadership Development, CallTalk Season 4

CallTalk™ Radio Show Archive

Leadership and Happiness | Guest: Charles Paelinck

Leadership Perspectives | Guest: Sheena Monnin

Leadership Development | Guest: Chris Abel

Lemming or Leader - You Decide | Guest: Steve Riddell

Articles & News

Improve Your Center

Compare Your Center

Excel With Training

Support & Tools

CallTalk™ Radio Show Archive

Leadership and Happiness | Guest: Charles Paelinck

Leadership Perspectives | Guest: Sheena Monnin

Leadership Development | Guest: Chris Abel

Lemming or Leader - You Decide | Guest: Steve Riddell

Join the Largest Community of Contact Center Professionals

Join the Largest Community of Contact Center Professionals

Articles & News

Improve Your Center

Compare Your Center

Excel With Training

Support & Tools