How to Turn Rookie Contact Center Hires into All-Stars | Guest: Adam Levin
Apr 9, 2024 3:54:48 PM |
Agent Development, CallTalk Radio Show, Best Practices, Agent Engagement, Remote Work
Many contact center leaders struggle to get new hires up to speed, and AI will continue forcing human agents to tackle increasingly difficult sales and support scenarios. Adam Levin joins us today to discuss how to empower workers around the globe with new ...
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